FREQUENTLY ASKED QUESTIONS AND ANSWERS FOR ASSISTANTS/UPPER DIVISION CLERKS - 2017

FREQUENTLY ASKED QUESTIONS AND ANSWERS (FAQs)

1. I wish to apply for the post of Assistant/Upper Division Clerk. I am unable to find the Link. Can you please send the direct link?

Answer : Link for applying online is available in the “CAREERS” portal of ISRO Website www.isro.gov.in. Please click on the corresponding advertisement (Heading) → click on “Visit Page” link and scroll down through the advertisement to see the link for applying online. Candidates are advised to read the advertisement before fillingup the online application.

2. I am BE/B.Tech graduate with First Class. Can I apply for the post of Assistant/Upper Division Clerk?

Answer : No. BE/B.Tech graduates are not eligible to apply for the post of Assistant/Upper Division Clerk (administrative support staff). Only Graduates in Arts/Commerce/ Management/ Science/ Computer Applications are eligible to apply.

3. Can a candidate apply for multiple posts?

Answer : Candidates may apply for multiple posts, subject to conditions. A candidate may apply for different posts under same/different zones, but cannot apply for same post in different zones. For Ex : A candidate may apply for Post No. 1(Assistant) in Ahmedabad Zone, Post No 2 (UDC) under Dept. of Space and Post No. 3 (Assistant) under Autonomous institute under Bengaluru Zone. However, he/she cannot apply for Post No. 1 (Assistant) in Ahmedabad Zone and again Post No. 1 (Assistant) under Thiruvananthapuram Zone. However, such candidates should select common (same) written test centre for all the posts applied for. Candidates have to make application fee payment separately for applications for different posts.

4. I have applied/registered for the Assistant/Upper Division Clerk. I did not get any email confirming my registration. Where do I find the Registration Number?

Answer : Once application is successfully submitted the registration number will be displayed on the screen This registration number has to be noted down immediately and to be preserved for future correspondence. A separate email will also be sent to your e-mail id. 

5. My College/Institute/University name does not appear in the list given? Which university should I select?

Answer : You may select “other Universities” option available in the drop down menu

6. I am Male (General/OBC) candidate. I applied/registered for the Assistant/Upper Division Clerk. But I am unable to get/see the “make payment” button/option.

Answer : All Women candidates; and Scheduled Castes (SC)/ Scheduled Tribes (ST); Ex- servicemen [EX-SM] and Persons with Disabilities (PWD) candidates are exempted from payment of Application Fee. Please check if you have opted for any of these categories while submitting online application.

7. I am Woman/Female (General/SC/ST/OBC/PWD) candidate. I applied/registered for the Assistant/Upper Division Clerk. But I am unable to get/see the “make payment” button/option. How do I pay application fee?

Answer : All Women candidates (General/SC/ST/OBC/PWD) are exempted from payment of Application Fee. Female candidates need not pay application fee. Hence you will not get “Make Payment” button/option. You will get a Registration Confirmation Form.

8. I have applied/ registered successfully for the Assistant/Upper Division Clerk. What all documents I have to send to ISRO Headquarters? Whether Application Print out has to be sent?

Answer : Those who are already employed under Central/State Govt/PSU/ Autonomous Bodies should send the “No objection certificate" from the employer concerned. No other documents except NOC (if applicable) to be sent to Antariksh Bhavan, ISRO HQ, New BEL Road, Bangalore -560094; however candidates are required to produce the original documents, as and when required by the office.

9. I have successfully registered/applied for the Assistant/Upper Division Clerk. When will I get the Admit Card for written test?

Answer : The call letters for the written test to the short-listed candidates will be sent only by e-mail during first/second week of October 2017, as mentioned in the Advertisement/Notification. Please read “Selection Process” in the notification.

10. I am currently employed under Central/State Govt/PSU/ Autonomous Body and I have successfully registered/applied for the Assistant/Upper Division Clerk. How do I send the “No objection certificate" to the ISRO HQ? i.e. by Speed Post/Ordinary Post/Registered Post/Courier etc. Answer : You may send the “No Objection Certificate” by Ordinary Post or Speed Post to “Administrative Officer (Recruitment) Antariksh Bhavan, ISRO HQ, New BEL Road, Bangalore -560094”. 11. I am working in a private sector/MNC. Am I supposed to submit No Objection Certificate?

Answer : No.

12. I am employed Under Central/State Govt/PSU/ Autonomous Body. My employer cannot give me NOC for written test. Can I produce/submit the No Objection Certificate during Interview?

Answer : No.

13. I am employed in Central Government. However I have not completed 3 years of service. Whether, in the online application I should select option ‘Yes’ or ‘No’?

Answer : You may select the option “No” if, you have not completed 3 years of continuous service. However, you may apply through proper channel or send the ‘No objection Certificate’ from the employer concerned to “Administrative Officer (Recruitment) Antariksh Bhavan, ISRO HQ, New BEL Road, Bangalore -560094”.

14. I have applied for the post of Assistant/Upper Division Clerk. If I am not shortlisted for the written test, whether my Application Fee can be refunded?

Answer : No. The ‘Application Fee’ is Non-refundable and shall not be refunded in any case.

15. I have applied/registered for the Assistant/Upper Division Clerk. I have committed error while entering DOB/Name/Address/Marks etc? Can I rectify the details?

Answer : No. There is no provision for editing the details already submitted online. Hence, you may reconfirm all the details entered before final submission. Candidates may, if required, submit a fresh application. However, the latest/last application submitted before the  ‘last date of submitting application-i.e. 31.07.2017 shall be taken as final. Candidates may note that after 31.07.2017 no details including category (SC/ST/OBC/UR) shall/can be edited on request. Hence candidates may reconfirm all the details entered before ‘last date of submitting application-i.e.31.07.2017’.

16. I have applied/registered for the Assistant/Upper Division Clerk. I am facing some technical issues with online payment. Whom do I contact for help?

Answer : For any technical issues with online payment candidates may send an email to icrb@isro.gov.in , mentioning the required details like Name, Registration Number, Post Applied for, ISRO Reference number
, and SBI Reference Number(if available).

17. I have applied/registered for the Assistant/Upper Division Clerk. I have not made the payment the same day of submitting online application. Now, I wish to make payment. What is the procedure?

Answer : Link for applying online is available in the “CAREERS” portal of ISRO Website www.isro.gov.in. Please click on the corresponding advertisement (Heading). Next click on “Visit Page” link. Scroll Down to see a link for making online payment. The candidate can pay the fee before the last day for payment of fee 01.08.2017) by accessing the link "Make Payment" link available in advertisement page. Candidate has to provide his registration number, Date of Birth and later click on the "Make Payment" button and follow the payment process. Though last date for payment is 01.08.2017 Candidates are, however, advised to make online payment by 30.07.2017 to avoid any unexpected transaction failures/issues Application fee is non-refundable and shall not be refunded under any circumstances.

18. I have applied/registered for the Assistant/Upper Division Clerk. But I do not have Online Payment Facility. How do I pay the Application Fee?

Answer : The candidate can choose “Offline” payment option available after clicking on “Make Payment” link. A Challan/remittance form is generated which may be downloaded and printed. The candidate may now make offline payment by cash by visiting any of the nearest SBI Branches using the printed Challan/remittance form within 3 days of generation of challan or last day for payment, whichever is earlier.

19. I have applied/registered for the Assistant/Upper Division Clerk and selected “Offline Payment” mode. But I could not print the Challan/Remittance Form. How do I get Challan/Remittance Form
at later date?

 Answer : Link for downloading Challan/Remittance Form is available in the ONLINESBI Website (http://www.isac.gov.in/CentralOCB-2017/advt.jsp) Please click on the above mentioned link. Select Merchant Name “ISRO” from the drop down menu. Enter the other details required like,  Bank Reference Number or Merchant Reference Number, Date of Birth or Mobile Number and Click on “Go” Button. A Challan/remittance form is generated which may be downloaded and printed. The candidate may now make offline payment by cash by visiting any of the nearest SBI Branches using the printed Challan/remittance form.

20. I have applied/registered for the Assistant/Upper Division Clerk. I have made online payment of application fee. I wish to check the payment status. What is the procedure? / Where can I check the payment status?

Answer : Link for applying online is available in the “CAREERS” portal of ISRO Website www.isro.gov.in. Please click on the corresponding advertisement (Heading). Next click on “Visit Page” link. Scroll Down to see a link checking the payment status. The candidate can click on the "Payment Status" link to check the payment status, after 24 hours of having made the online payment.

21. I have applied/registered for the Assistant/Upper Division Clerk. Can I change the Examination Centre?

Answer : Yes. There is a provision for changing the Written Test Centre provided in the online application, up to the date of screening of the online applications. However, after the initial screening of the online applications is completed, the requests of the candidates for change in the written test centre will not be entertained.

22. I am an Ex-serviceman. I wish to apply for the post of Assistant/Upper Division Clerk. What is the age relaxation provided to Ex-servicemen?

Answer : Age relaxation is as per the Government of India orders.

23. Please find attached herewith my CV/ Resume. Kindly let me know whether I am eligible for the Assistant/Upper Division Clerk. Please  inform as to when can I attend the Interview?

Answer : Only online applications are accepted. You may visit our website at www.isro.gov.in to apply.

24. I wish to apply for the Assistant/Upper Division Clerk. But I am unable to find my branch/division in the drop down menu. Am I eligible to apply?

Answer : Candidates with fields mentioned under our drop down menu only are eligible to apply.

25. It is mentioned in the advt “Posts are Temporary, likely to continue”. What does this mean? Whether the posts are contractual/permanent?

Answer : The posts are permanent, but will remain Temporary until the incumbent completes prescribed period of probation.

26. I have successfully submitted the application for the post of Assistant/Upper Division Clerk. Can you allot me a different date for ‘written test’ due to personal reasons?

Answer : No. The request for change in the date of written test shall not be considered. The written test shall be conducted on 15.10.2017 (Sunday) only, unless otherwise notified in the website.

27. I am Male (General/OBC) candidate. I applied/registered for the Assistant/Upper Division Clerk. I have submitted two/more than two applications for the same post. Whether my candidature will be rejected?

Answer : In case of submission of duplicate/multiple applications, the application against which the ‘application fee’ has been received within the last date for payment of application fee (01.08.2017) only will be considered

28. I am Woman/Female (General/SC/ST/OBC/PWD) candidate. I applied/registered for the Assistant/Upper Division Clerk. I have submitted two/more than two applications for the same post. Whether my candidature will be rejected?

Answer : In case of submission of duplicate/multiple applications by Women candidates/Scheduled Castes (SC)/ Scheduled Tribes (ST); Ex-serviceman [EX-SM] and Persons with Disabilities (PWD) candidates, the last application submitted before the last date for submission of application (31.07.2017)shall be considered for further processing.

29. I wish to apply for the post of Assistant/Upper Division Clerk. Is there any relaxation in Educational Qualification/Marks for SC/ST/OBC/PWD Candidates?

Answer : No. There is no relaxation in Educational Qualification/ Marks for any categories.

30. Where will I get the old Question Papers?

Answer : Previous years question papers are available in the ISRO Website and published under the advertisement.

31. I have completed my SSLC/10th standard before attaining age of 15 years; and completed graduation before attaining age of 21 years. I am getting an error message for entering the date of birth. How do I proceed?

Answer : You may kindly contact ICRB Cell on the phone numbers mentioned below (at the end of the FAQs).

32. I have registered under National Career Services (NCS) Portal. Do I still have to apply online?

Answer : Yes. The candidates registered under National Career Services (NCS) portal and fulfilling the eligibility conditions may visit ISRO website @ www.isro.gov.in and follow the application procedure as stated in the advertisement/notification.

33. Please provide the postal address for sending No Objection Certificate.

Answer : The ‘No Objection Certificate’ may be sent to the following address by ordinary post or speed post:
Administrative Officer (Recruitment)
Antariksh Bhava
ISRO Headquarters
New BEL Road,
Bangalore-560094

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Courtesy : ISRO